• Return or exchange requests must be submitted within 48 hours of receiving your order.
• Please contact us via Instagram before initiating any return or exchange.
• Refunds will be processed within 5 days via InstaPay or Cash Wallet.
• Refund Fees will be deducted from the total refund amount.
Refund & Exchange Policy
Eligibility Requirements
• Please check your order while the courier is still present.
• Items must be unworn, in their original condition, and include all original tags and packaging.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Final sale items
- Gift cards
- Intimate apparel and undergarments
- Items marked as non-returnable
- Customized or personalized products
Please note: Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping method.