Refund policy

At Nightywear, we want you to feel cozy and happy in every piece you wear. 💛

• Requests for returns or exchanges must be made within 24 hours of delivery.
• Please contact us via WhatsApp or Instagram before requesting a return or exchange.
• Refunds are processed within 5 business days via InstaPay or Cash Wallet. Shipping fees will be deducted from the refunded amount.

Items not eligible for return or refund:

• Worn or used items
• Items with missing tags
• Items not in their original packaging
• Lingerie

Lingerie Policy
Lingerie is not eligible for returns or exchanges, in accordance with the Consumer Protection Law. Due to hygiene reasons, no returns, exchanges, or refunds will be accepted for these items.

Sale Items
Sale items may be exchanged within 24 hours of delivery, provided they are unused, in their original condition, with all tags attached, and in their original packaging.

How to Request a Return

Please send us the following via WhatsApp or Instagram:
✅ Order number
✅ Delivery date
✅ Screenshot of your order

For any questions, contact us on WhatsApp: +20 121 776 2576